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Microsoft is offering 60,000 workers a buyout, and AI gets the credit

Microsoft is offering 60,000 workers a buyout, and AI gets the credit

Photo: Angel Bena

Microsoft is offering buyouts to 60,000 employees, roughly a quarter of its entire global workforce, and the company is pointing squarely at artificial intelligence as the reason. The scale is hard to miss. The productivity gains that were supposed to justify it are much harder to find.

The offer, reported by Bloomberg on Monday, covers some of Microsoft's most recognizable divisions: Xbox, Windows, and Copilot, the company's own AI product. Workers in cybersecurity, datacenters, and marketing are not eligible. Amy Coleman, Microsoft's chief people officer, framed it as a choice rather than a forced exit: "This offer gives eligible employees who may be considering a future outside the company a new choice to make that transition now with support."

That's the institutional language. Here's the simpler version: Microsoft would like fewer people on the payroll, and it is willing to pay some of them to leave voluntarily rather than cut them outright.

This is not the first time this year

Microsoft already announced in April that it was offering voluntary retirement to about 7% of its US workforce, which at the time meant roughly 8,750 people. The company employs about 223,000 people globally. Monday's reported offer, if it reaches its reported scale, would represent something far larger: a fundamental reset of what Microsoft thinks it needs humans to do.

The company is not alone. Meta announced plans earlier this year to cut 10% of its staff, about 8,000 people, citing efficiency gains from AI. Amazon has trimmed repeatedly, most recently in its retail division. Oracle cut nearly 13% of its workforce in June, shedding 21,000 jobs with AI cited as the driver.

The pattern is consistent enough that it now has a shape: a major tech company announces AI investment, announces job cuts in the same breath, and attributes both to the future of the business.

The productivity question nobody can answer yet

Here is where the story gets genuinely complicated. The National Bureau of Economic Research recently published a working paper surveying about 9,000 senior executives from around the world. Ninety percent said AI had not yet resulted in greater productivity at their companies.

That finding matters enormously. If AI is not yet making workers more productive, then the current wave of cuts is not a story of technology replacing human labor because it does the job better. It is a story of companies betting that it will, and trimming headcount before the evidence is in.

Even inside Microsoft, there are signs of ambivalence. Ryan Roslansky, a top company leader, recently complained publicly about "AI slop" appearing in the workforce, a term for low-quality, AI-generated output that substitutes for genuine work without improving it. Meta, for its part, has scaled back some of its earlier layoff plans.

The workers most exposed are not necessarily the ones doing the most routine jobs. Xbox and Windows are consumer-facing, brand-defining businesses. Cutting the people who build those products while protecting the datacenter teams that run AI infrastructure tells you something about where Microsoft thinks value is being created, and where it thinks it is not.

For the 60,000 employees receiving this offer, the math is personal and immediate: take the package and leave on your own terms, or stay and face uncertainty about whether your role survives the next round. That is a real choice, but it is a constrained one.

The broader economy is watching something unresolved play out in real time. Companies are reorganizing around a technology that, by their own executives' admission, hasn't delivered the efficiency gains being used to justify the reorganization. Eventually, one of two things will happen: the productivity shows up and validates the cuts, or it doesn't and companies have to explain why they shed so many workers for so little gain. Either way, the people who took the buyouts will already be gone.

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